AI-driven Sentiment Analysis in Customer Service: Use Cases, Benefits, Expert Tips

Terry Wilson

Understanding customers’ sentiment is essential for business success. If a company fails to make a good impression, clients will leave. With research showing that gaining a new customer is six to seven times more expensive than keeping an existing one, understanding people’s sentiment seems like a “cheaper” path to success. Are you interested in AI-powered sentiment analysis but not sure how to proceed? Do you doubt whether to opt for a ready-made solution or turn to AI consultants to develop a custom tool? Hopefully, this article will resolve your doubts.

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‘Improving Human Wellness One Farm At A Time’ Sensei Ag CEO Sonia Lo To Lead Keynote Presentation At In-Person October 2021 Indoor Ag-Con

Lo To Discuss Sensei Ag’s Form Factor Agnostic & Scalable Approach to Indoor Agriculture on Monday, October 4, 2021

Press Release – Sensei Ag CEO Sonia Lo will lead the Indoor Ag-Con keynote presentation, “Improving Human Wellness One Farm At A Time,” on Monday, October 4, 2021, from 11:30 am – 12:20 pm. A headliner event at the October 4-5, 2021 edition of the premier trade show and conference for the indoor | vertical farming industry at the Hilton Orlando, Lo’s discussion will focus on Sensei Ag’s form factor agnostic approach to building and expanding indoor farms.

Themed “Growing Your Business,” Indoor Ag-Con will give attendees the opportunity to explore new resources on the expo floor and hear from Lo, other CEOs, thought leaders, and industry experts from today’s cutting-edge farms and innovative companies.

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BetterMe Diabetic Meal Plans To Keep Blood Sugar Stable

For World Diabetes Day, November 14th, BetterMe: Health Coaching is excited to present the Diabetic Meal Plans for two types of diabetes and a diabetes awareness campaign inside the app.

According to the CDC, people can prevent, delay, or reverse prediabetes and type 2 diabetes with simple lifestyle changes such as eating healthier and getting regular physical activity.

Although there’s no known prevention for type 1 diabetes, it can be managed by following doctors’ recommendations and living a healthy lifestyle.

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Mississippi reports no new COVID-19 deaths for first time in four months


by Will Stribling November 4, 2021

The Mississippi Department of Health reported zero new COVID-19 deaths on Thursday, making Nov. 3 the first day since June 30 without a pandemic-related death in Mississippi. 

Though it’s just a single-day report, the announcement undoubtedly came as a relief to many living in the state with the highest COVID-19 death rate in the nation, which has lost one out of every 300 residents to the virus. In total, 10,134 Mississippians have died from COVID-19

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Jazz on the lawn

Listening to Eddie Henderson at 81 was a treat and inspiring at the Township Jazz Festival. Eddie was trained by Louis Armstrong and once played for Miles Davis as a young boy.

Eddie Henderson
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How This Entrepreneur Is Changing What We Put on Our Kitchen Tables

During the pandemic, my 8-year-old son has been struggling with wanting more independence. He wants to have sleepovers with friends, take walks on his own and start to make his own meals. Although the pandemic has restricted much of his independence, I’m happy to welcome more help in the kitchen and to reinforce healthy eating habits, and introduce him to cooking.

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Service and Entertainment

The weekend of October 15 – October 17 has been one that I will remember for a long time. Jackson State University held it 2021 homecoming on Saturday. Although I did not attend the game, I have become more interested in the performance of the team. It was great to see on pictures in the news of a full stadium after the challenges of the past 2 years with COVID-19.

Friday, I visited with a great friend who I directly responsible for encouraging me to seek my Ph.D. Although we are in different fraternities, our friendship of over 37 years has sustained itself dispite years of distance. Our friendship started in college and was formed during the first few weeks of my Freshman year. We later hung out during summer interships with Eastman Kodak. He had been there before and introduced me to friend he had made during previous internships. Later when we both worked in the Maryland area, he invited me to participate in his fraternity’s weekend tutoring program. At no time did I feel like an outsider. During this time in Maryland, while he was persuing his Ph.D. at the University of Maryland, he asked me to protor an exam for him. It was the first time I stood in front of a class. Following my time in Maryland, I decided to pursue my MBA at the University of Memphis. My friend would always encourage me over the years as we would touchbase each homecoming. That classroom experience from the initial proctoring experience made working as a graduate assistant at the Univesity of Memphis less scary. Teaching incoming students about the Microsoft Office Suite that they would use throughout ther collegiate career was rewarding. Ten years after graduating from the University of Memphis, I started my Ph.D. journey. My friend’s simple request to fill in for him had sparked an interest that I completed in 2017.

Saturday, I had a breakfast meeting with a fraternity brother and we spoke about potential courses for the university where I currently work part-time. Problem solving is important to leaders so the timing of his desire to work in education and my desire to provide unique experiences to my students alligned. We met for an hour and developed a framework for a possible course and unique offering. Later that morning, my family worked to provide meals for the homeless through the Make-A-Wish Foundation. We served over 40 people and provided Abraham with an experience to remember.

Saturday night, my wife of nearly 29 years this November and I attended a live concert with The Elements in the elements of the outdoor ampitheater. This was the first time visiting the venue and hearing Earth Wind and Fire. I loved the horn section and enjoyed the work of Bobby Burns, Jr. I also enjoyed to outing with my lovely wife and a few of our friends. We held hands and cuddled under the open cool air while enjoying to great sound of Earth Wind and Fire. It was so great to get out and safely enjoy live music.

Sunday, I have the opportunity to catch up on yard work and will play tennis with a good friend and collegue to see who pays for beer. He suggested that the winner buys. He came back on me the first time we played so he ended up buying. In a strange way it has motivated me to improve so I will not loose again. I purchased a new racket hoping it will help me with my game. I know my conditioning will get better and I am budgeting to buy him beer everytime we play.

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Slow Cooker Barbecue Chicken Sliders

The slow cooker is a great way to get dinner on the table quickly or serve a crowd. These barbecue sliders are an economical and easy main dish.

Fall is here! Get out the slow cooker!

Local temperatures still feel like summer. But that’s all the more reason to avoid adding more heat in the kitchen!

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Discipline and Ball Security

Jackson State University played two-quarters of a four-quarter game. Jackson State played a nearly flawless first half. The defense did a great job despite issues with ball security on the defense. In life and in sports, the idea of competing at your best is always the first order of business.

I do applaud Jackson State University for going into the game with the right attitude. They were significant underdogs by all accounts since they had not won against an FBS school since 1941.

According to HBCUSI.com, this statement sums up the night.

“The Jackson State Tigers controlled the tempo of Louisiana-Monroe game with talent, speed, and confidence, but fell short of their goal to win.”

I was impressed the first half of the game, but was extremely disappointed with the turnovers that occurred in the second half. To, Lousiana Monroe’s credit, their kicker proved that having range in the kicking game can lead to wins in a tough defensive game. Four of Five field goals is a lot of pressure for a kicker and he handled it well. Jackson State needs to add that to their arsenal.

Coach Prime will use the loss as a teachable momemt.

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NASA’s 10th Space Apps Challenge Increases Global Participation

To mark the 10th International Space Apps Challenge, the largest annual global hackathon in the world, NASA is collaborating with nine space agency partners to bring the event to even more communities Oct. 2-3, 2021.

Each year, NASA’s International Space Apps Challenge, or Space Apps, engages thousands of people around the world to work with the agency’s open-source data in a 48-hour sprint. Since its start in 2012, Space Apps has grown from 25 local events in 17 countries to more than 250 local events in 87 countries and territories. In 2020, the program engaged 26,000 people. Teams of technologists, scientists, designers, entrepreneurs, artists, and others collaborate to answer some of the most pressing challenges on Earth and in space.

“Over the last ten years, open data has been the cornerstone of Space Apps. Thanks to open innovation programs like Space Apps, the public knows that NASA’s vast data archives are freely available to browse online,” said Kevin Murphy, NASA’s chief data officer.

ESA (European Space Agency), Japan Aerospace Exploration Agency, Canadian Space Agency, Australian Space Agency, Brazilian Space Agency, National Space Activities Commission of Argentina, Paraguayan Space Agency,  South African National Space Agency, and the Bahrain National Space Agency will join NASA to extend collaboration in the Space Apps Challenge.

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